FAQ

1.How fast do you ship my order?

The product we carry is always located & shipped from USA. We offer a fast delivery solution because all goods are ready to be shipped within 24 hours out of our USA location. You order today, we ship in 24 hours.
Our low mix & match minimum is a winning combination plus a very strong benefit for our large, small business accounts or companies just starting out.

2.Where are you shipping from?

We are a USA company located in New York.

3.What kind of product do you carry?

We have a wide range of fashion accessories starting with Satin Stripe, Chiffon, Georgette & Pashmina products of various material, hair bands, kintted or crocheted scarves, shawls & other fashion products mostly fabric based, etc.

4.Do I need to set up an account with your company?

You do not need to set up an account. As soon as you make your first purchase, your account is automatically activated.

5.Do i need a Tax ID or a Resale license?

A tax Id or Resale license is required.

6.How often is your website updated?

We list about 10 -50 new items twice a week. We email some of new arrivals to our customers weekly.  Also, information about promotional discounts and coupons.

7.What are your minimum order requirements?

Our minimum order is $100.00

8.How do I pay for my order?

Domestic Orders:

  • Credit Card : Visa, Master, Amex, Discover
  • Paypal

International Orders: (no credit cards, please)

  • Paypal
  • Wire Transfer
  • Cashier's Check 

9.How do I place my order?

You may place your order through a secure online shopping cart on our website.  This is the best way of order.
You may also place your order by email. Email order should include Personal/Business info , Product Codes, Quantity, Shipping address, Payment information.

10.How will you process my order? 

  1. Credit card orders placed online are sent to our sales department immediately.

  2. BY submitting your Credit Card info online your card doesn't automatically get charged.

  3. Our sales representative carefully inspects your order making sure everything is correct & only then charges your credit card.

  4. Your order will be shipped within 24 hours after payment is processed.

  5. We then email a tracking number for your shipment.

Shipping charges for International orders do not include any customs or duty fee's which may be imposed by your country.
Buyers should familiarize themselves with any additional fee's that are not covered as part of our standard shipping charge.

11.How do you ship how long does it take to receive my order after I pay?

We use UPS and USPS to ship all Domestic or International orders. Generally all orders are shipped out within 24 hours after receipt of payment although half  of orders are shipped next day depending upon our current workload and the time of day the payment was received.
Package normally takes 1-5 business days to be delivered by UPS to most USA destinations.

For HI, AK, PR, we ship by USPS Priority Mail.
International orders take 5 to 10 days to be delivered to your door.