All orders are usually shipped same day or next business day after payment is received. However during peak season orders are shipped within 24 hours of being received. Express orders must be placed before 9:00am Est time zone, to ship the same day. If you need a package by a certain date please call so we can arrange the best shipping method for you. All Packages are shipped out UPS ground unless otherwise noted.
100% Satisfaction Guarantee
NyWholesaleScarves.com carries products made only of the highest quality raw materials. However we are aware that at times you many purchase an item and decide that it’s just not right for you. For this reason we have an easy return policy we will gladly replace the item or give you a refund minus shipping fees.
Return Conditions:
- All merchandise must be returned in the condition, which it was sent.
- Products showing wear and tear will not be accepted for return.
- You are responsible for all shipping charges. We recommend you ask the shipper for a tracking number before shipping to us. We are not responsible for any items until we receive them.
Returns Policies: Returns are for damaged items only! You must notify us within 7 days of receipt via Email if you need to return .
Cancellations: Orders can only be cancelled before they were shipped, if you need to cancel an order, please call us as soon as possible.
If you need to return an item, just follow these instructions:
- Please call us for return address and RAM number, 1-718-386-1688
- Include a note letting us know whether you would like a refund or exchange. If you would like an exchange, include the item name and item number you would like.
- Once we have received the package, we will process your request. It will take about 7 days to refund the money.
- All orders returned will be charged 25% restocking fee.
